It's Not About the Coffee

While perusing the bookshelves of Barnes and Noble one recent Friday night, I came across a book that caught my attention called It's Not About the Coffee: Leadership Principles from a Life at Starbucks by Howard Behar, the former president at Starbucks. It's a short book that covers the ten basic principles that can be found in The Green Apron Book that employees at Starbucks receive and presumably read.

This book needed another copy-edit or at least another proofread before it was published. But if you can get past the odd phrasing in some places, the missing words in other places, and a lack of specific examples in yet other places, it's a book worth reading.

I liked what Behar said in the first chapter, based on the principle that we should "wear one hat" in business--meaning, we ought to know who we are, what motivates and inspires us--and choose a profession accordingly. In that chapter, he said this:

To know who you are may sound like a solo enterprise, but it's not. Every book you read, person you meet, and experience you have is an opportunity to learn about yourself and what you're made of. We all need the wisdom of others. There's nothing like your own spouse or roommate or child to keep you honest about who you are.

He's right. The idea that we need to fly solo in order to find ourselves ignors the fact that we are easily self-deceived. We convince ourselves of all sorts of crazy things; that we aren't really addicted, that we aren't really that far in debt, or any number of other lies. Whenever I spend time reading or with friends I can feel a certain synergy that I don't feel when I'm disconnected from others.

Of course, all input isn't created equal, but I know who I trust and I bet you do too. Recently, I've been trying take it a step further when I'm interacting with someone who doesn't know me all that well, or, who I don't trust; I'm mindful of the fact that he or she might just see something in me (good or bad) that nobody else does--so I'm trying to stay open.

At the end of the section I quoted above, Behar says this:

Learning--from experts, workshops, trainings, practical experiments, therapy, coaches, observing, and silence--is all good. It's how we test and hone our values, our potential, and our goals in the real world of life.

Tripping Over Epiphanies

"Nature poets can't walk across the backyard without tripping over an epiphany." --Christian Wiman.

I'm doing some research for a writing project I'm working on and I stumbled across the quote above. I just about died laughing--mostly at myself. I'm not a nature poet, but I do tend to trip over epiphanies in the most ordinary of places. But that's part of the beauty of life in my opinion. If you dig deep enough, you can always find something you didn't see at first glance.

My Trip to the Laundromat

Not long ago, I did something I've been dreading for a long time. I gathered up all of my comforters, piled them into my car, and headed for the nearest laundromat. Unfortunately, as I pulled up to the one by my house, I saw that it was closed (for good). So I drove several miles out of my way to another laundromat that I knew would still be in business. I grabbed about eight dollars in quarters from the change tray in my car and went inside.

It was near 100 degrees outside, so I wasn't happy to learn that the place didn't have air conditioning. Then I realized I had more issues than just the temperature to deal with. This particular laundromat probably had five or six different types of washing machines to choose from. I didn't have a clue which one to use and the two women who were in the place didn't look all that friendly, so I began reading instructions that were taped to the individual machines. I determined that if a comforter would fit inside, then it was probably big enough. I found one that took the first comforter and it didn't have a price tag on it. So, I began feeding it quarters. It took $4.50 for one load. I couldn't believe it. I reached into my pocket and stuck a $10.00 bill in the change machine because my $8.00 in quarters just wasn't going to cut it.

My next hurdle was figuring out where to put the detergent. All of the instructions dealt with detergent made of powder, not liquid, and of course, I had liquid. I finally figured out where to put the detergent and I got four machines going at the same time. By now, sweat was dripping down my face and arms and I needed to get outside just to "cool" off. I went outside and sat down to read a book I brought with me. As soon as I opened it, a woman pulled up in the parking lot and stood outside of the convenience store next to the laundromat speaking quite loudly into her cell phone--dropping F bombs and acting all hostile toward the person on the other end of the phone. Sometimes I forget that singleness isn't necessarily a bad thing.

She eventually stopped yelling and went inside and I was able to return to my book. After 40 minutes or so, I went back inside and had to learn how to use some of the various different dryers--another long and expensive process. But I figured it out and resumed reading my book outside after I got the dryers going. All in all, it took my about two hours before I was back in my car (with the AC running at full power) and heading for home.

A friend visited me the next day, and I really didn't want him to have to sit in the cat hair on my futon, so I begrudgingly covered it with one of my freshly washed comforters. After my friend left, my beloved cat, Midnight, took up residence on the comforter and that was the end of it until I get back to the laundromat, which I'm thinking won't be any time soon. But the other three comforters are safely tucked away. Well, that's not exactly true. One went on my bed, on which, Midnight sleeps with me at night. So, I guess I'm down to two clean comforters.

It seems like it would be easier to just thrown them away when they get dirty and buy new ones. I know, that's the single guy in me talking. But I'm just saying.

Remembering Elvis

The thirty-first anniversary of Elvis Presley's death came and went over the weekend. There wasn't as much of a buzz about it this year as there was last year, but I still heard a few of his songs and caught a few of his videos. And it brought back a lot of memories for me.

I was a huge Elvis fan when I was young. I probably got interested in him because my mom adored him. But I became a genuine fan all on my own. I had a blue tee-shirt that I used to wear that had a picture of him during his concert in Hawaii. And I once drew a picture of him that turned out pretty well. I have no idea where that picture is now, but my grandma hung it on her bedroom wall and it was there for many, many years.

I was too young to understand the problems in Elvis' life. I was just eleven when he died. But his problems wouldn't have deterred me from liking his music anyway. In fact, I think his problems were what drew me to his music--especially after he died. I always had the feeling that the words he was singing were some sort of cry for help, or least a way of telling others about the pain he was feeling.

Growing up, I purchased many of his LPs with my allowance and I'd sit in my bedroom and listened to them over and over again.

One such LP was called Elvis as Recorded at Madison Square Garden Live. It was originally released in 1972. I always got goosebumps when the album started with the "Theme from 2001: Space Odyssey" because it meant that Elvis was about to take the stage. He ripped right into "That's All Right" and a couple of songs later did a cover of "Never Been to Spain." I still catch myself humming this song once in a while. Another song I really love on this album is "Suspicious Minds." And toward the end of the album, I loved listening to "Can't Help Falling in Love."

Another of his albums that I purchased and listened to over and over was called Elvis in Concert. It was originally released a couple of months after he died in 1977. It too started with Space Odyssey, but then it transitioned to "See See Rider." I love his version of "Are You Lonesome Tonight?" on this LP. One of the more obscure songs on the album that I was drawn to was called "Hurt."

I also listened to an album called Elvis: A Legendary Performer, Volume 1. It was a short album, containing a number of his big hits, including "Heartbreak Hotel," "Don't be Cruel," "Love Me Tender," and "Can't Help Falling in Love."In general, I'm usually not drawn to hit songs by performers I like. I usually find other songs from them that I am drawn to for various reasons, but with Elvis, I found myself drawn to nearly all of his songs--including the biggies on this LP.

Maybe I was just fooled by the quality of his voice and his ability to sell himself, but I don't think so. His music has endured and even now his music doesn't sound dated. It still has a certain quality to it that makes you stop and listen.

Somewhere in my basement, these three albums lie covered in dust. I've never upgraded them by purchasing the CD or the MP3, but I'll do so at some point. I'd love to have these albums in MP3 format so I could play then on the next long drive I take.

Happy Birthday, Technology Style

Yesterday was my 42nd birthday. And it was the most diverse birthday I've ever had, technologically speaking.

Two people sent me a text message wishing me a happy birthday; four called me; five sent me an email (one remembered because we are buddies over at Amazon.com and it displays the date of birth); three sent me traditional birthday cards; and one sent me a message through Facebook. That prompted someone else I know to write birthday well-wishes on my Facebook wall.

That's the world we live in. Some use old school methods of communication and some use new. I pretend to live somewhere in between. But everybody pretty much knows that I'm not cool enough to pull off anything modern--especially social networking.

I have a Twitter account, but I haven't quite figured out the point. I know just enough about online social networking to use it, but not nearly enough to use it efficiently. I'm still trying to figure out what it means to get "poked" on Facebook. [I'm guessing that it means someone is sticking his or her cyber finger into my side to say "hi," but I'm not exactly sure--so it's probably better not to "poke back."]

All kidding aside, I really do appreciate all of the many methods people used to let me know they were thinking about me on my birthday. It's nice to be remembered.

I'm Back

Three and a half months ago, I went on hiatus from Little Nuances. Honestly, I thought I was saying good-bye. Life was so busy then. But I realized something I probably already knew. This blog is an extension of who I am. It chronicles the way I relate to the world. And I really missed that.

While I was away, someone left a comment that said, "As a writer myself, I know that you will be back. We always come back to what we love." Indeed, we are drawn to the things we love and I love writing this blog. I received an email last week from a friend who said, "I feel like I haven’t seen you in a long time. I wouldn’t feel that way except I MISS YOUR BLOG!" Thank you for saying so. But the truth is, I miss interacting with you here at Little Nuances at least as much.

So here am I. Back from a one hundred day hiatus. I've always made it a habit to post five days a week (at least as often as I could). I have doubts that I'll be able to do that now. Some days just won't allow for it. But some days may allow for multiple posts. Sometimes I'll post in the morning and sometimes I'll post at night. Either way I look forward to being a small part of your life again on a regular basis.